Family
Agreement

1. Interpretation

This Agreement is governed by the laws of Queensland and the parties submit tothe non-exclusive jurisdiction of the Courts of that State.

In the interpretation of this agreement:

“AHVISE” means any officer, employee, trainer, instructor, agent, contractor or representative of AHVISE;

“Aussie Helpers” means any officer, employee, trainer, instructor, agent, contractor or representative of Aussie Helpers Ltd;

“Services” means any Volunteer activities undertaken by the Volunteer on behalf of and for the AHVISE program;

“Family” means you or any members of your family or staff, acquaintances or people on your property for your placement booked via our AHVISE (Aussie Helpers) program;

“Placement” means an educational Volunteering position on a farming, rural or outback family home tutoring position or some kind, including other home duties;

“Volunteer” means any tutor, volunteer or assistant, or any other person providing services on a voluntary basis to AHVISE including a spouse, partner or another person assisting or attending a placement with the primary Volunteer;

“AHVISE VA” means any official designated person who coordinators the AHVISE Placements from time to time on behalf of AHVISE. “VA” is an acronym for “virtual assistant” as they provide support by phone and online.

2. Provision of the Services

The parties agree that AHVISE will:

(a) Provide a Volunteer to suit your Placement needs;

(b) Establish a clear understanding of what the Volunteer’s roles and objectives are for the respective Placement;

(c) Provide information on AHVISE changes or new policy decisions relevant to AHVISE Volunteers;

(d) Provide an avenue where Family members can raise questions, concerns and or complaints; and

(e) Comply with all legal requirements as may from time to time apply to the provision of the services.

3. Compliance With Directions

The Family agrees to comply with:

(a) All reasonable instructions and directions of AHVISE or its employees;

(b) All statutory provisions, regulations, orders and bylaws of any government, municipal or statutory authority which relate to the provision of the services; and

(c) Generally accepted standards of good and proper conduct, hygiene and good behaviour.

If a situation arises during your Placement that fails to comply with direction given AHVISE may terminate a Volunteer or Family’s participation at the absolute direction of AHVISE or Aussie Helpers.

4. Family Donation Towards Costs

As of 1 January 2019 Aussie Helpers announced there will be no “Family” financial commitment towards their Placements with AHVISE. If this changes a notice stating the changes will be sent by email.

5. Work Health and Safety

AHVISEwant to ensure that Volunteers only work and live in a healthy and safe environment. If a Family believe their Volunteers are not conducive to a healthy or safe placement, they should advise an AVHISE VA at their earliest convenience who will do everything possible to remedy the situation.

6. Accidents and Hazards

The Family must not create or leave unattended any hazards, accidents and injuries.

All hazards, accidents and injuries must be reported immediately to an AHVISE VA and complete an Incident Form (with the AHVISE VA can supply you with) and such other documentation as may be required by AHVISE.

7. Damage to Property

The Family must report immediately to AHVISE any damage caused by a Volunteer to their property, motor vehicle or equipment whether owned by the Family or any third party.

8. Inherent Risk

The Family acknowledges there are no medical reasons why they should not have a Volunteer attend their Placement and are voluntarily choosing to participate in the AHVISE program.

The Family acknowledges that AHVISE will take steps to reduce the risk and increase the safety of the Family receiving the Volunteering services however the Family are ultimately responsible for their own safety.

The Family acknowledges that AHVISE and Aussie Helpers are not responsible for and does not indemnify against injury whatsoever occurring.

9. The Family’s Agreement

The Family agrees at all times during this Agreement that they will:

(a) Keep the premises and property used for the Placement in a suitable healthy and safe environment, including classrooms and accommodation;

(b)Accept guidance and direction from the AHVISE VA’s;

(c) Advise an AHVISE VA if a Volunteer does attend a placement as planned; and

(d) Direct any correspondence for AHVISE to the Aussie Helpers head office.

10. Release, Discharge and Indemnity

The Family agrees that the volunteering services provided by AHVISE are undertaken at the Family’s own risk and hereby releases and discharges AHVISE, Aussie Helpers, its officers, employees and agents from all claims and demands of any kind whatsoever and from liability including, without limitation, liability for negligence which may arise in respect of any accident, damage, destruction, debt or injury which occurs in relation to the provision of the services, save where such liability arises from any willful or negligent act or omission of AHVISE, its employees or agents.

11. Termination

Either party may terminate this Agreement by written notice to the other party.

12. Relationship of the Parties

The parties acknowledge that this Agreement is for placements and not deemed any other relationship including that of employer or employee, principal and agent or the relationship of partnership.

13. Certification

The Family certifies they have read and understand their rights and responsibilities as a Family.

The Family certifies that they have read and understand the rights and responsibilities of AHVISE and Aussie Helpers.

The Family members certify that they have exercised their own judgement in entering into this Agreement and have not relied on any representation made by AHVISE or Aussie Helpers save as specifically set out in this Agreement.